What is involved in Continuous Quality Improvement
Find out what the related areas are that Continuous Quality Improvement connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Continuous Quality Improvement thinking-frame.
How far is your company on its Continuous Quality Improvement journey?
Take this short survey to gauge your organization’s progress toward Continuous Quality Improvement leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.
To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.
Start the Checklist
Below you will find a quick checklist designed to help you think about which Continuous Quality Improvement related domains to cover and 90 essential critical questions to check off in that domain.
The following domains are covered:
Continuous Quality Improvement, Continual improvement process, Benchmarking, Business process management, Eco-Management and Audit Scheme, Environmental management system, ISO/IEC 15504, ISO/TC 176, ISO 14000, ISO 9000, Incrementalism, Institute of Quality Assurance, Kaizen, Masaaki Imai, Minimum viable product, Perpetual beta, Program management, Project management, Quality management, Training Within Industry, W. Edwards Deming:
Continuous Quality Improvement Critical Criteria:
Participate in Continuous Quality Improvement results and forecast involvement of future Continuous Quality Improvement projects in development.
– Who will be responsible for documenting the Continuous Quality Improvement requirements in detail?
– How can the value of Continuous Quality Improvement be defined?
– What is our Continuous Quality Improvement Strategy?
Continual improvement process Critical Criteria:
Accumulate Continual improvement process outcomes and customize techniques for implementing Continual improvement process controls.
– Does Continuous Quality Improvement systematically track and analyze outcomes for accountability and quality improvement?
– What are all of our Continuous Quality Improvement domains and what do they do?
– Are assumptions made in Continuous Quality Improvement stated explicitly?
Benchmarking Critical Criteria:
Mix Benchmarking management and find the ideas you already have.
– What sources do you use to gather information for a Continuous Quality Improvement study?
– Are there Continuous Quality Improvement problems defined?
Business process management Critical Criteria:
Transcribe Business process management decisions and probe the present value of growth of Business process management.
– What are your key performance measures or indicators and in-process measures for the control and improvement of your Continuous Quality Improvement processes?
– Who are the people involved in developing and implementing Continuous Quality Improvement?
Eco-Management and Audit Scheme Critical Criteria:
Focus on Eco-Management and Audit Scheme risks and get answers.
– What tools do you use once you have decided on a Continuous Quality Improvement strategy and more importantly how do you choose?
– What about Continuous Quality Improvement Analysis of results?
Environmental management system Critical Criteria:
Map Environmental management system management and observe effective Environmental management system.
– What are the record-keeping requirements of Continuous Quality Improvement activities?
– Does Continuous Quality Improvement appropriately measure and monitor risk?
ISO/IEC 15504 Critical Criteria:
Design ISO/IEC 15504 issues and pay attention to the small things.
– What is the source of the strategies for Continuous Quality Improvement strengthening and reform?
– How will you know that the Continuous Quality Improvement project has been successful?
– How can we improve Continuous Quality Improvement?
ISO/TC 176 Critical Criteria:
Tête-à-tête about ISO/TC 176 decisions and explore and align the progress in ISO/TC 176.
– What are your results for key measures or indicators of the accomplishment of your Continuous Quality Improvement strategy and action plans, including building and strengthening core competencies?
– what is the best design framework for Continuous Quality Improvement organization now that, in a post industrial-age if the top-down, command and control model is no longer relevant?
– How do your measurements capture actionable Continuous Quality Improvement information for use in exceeding your customers expectations and securing your customers engagement?
ISO 14000 Critical Criteria:
Test ISO 14000 projects and arbitrate ISO 14000 techniques that enhance teamwork and productivity.
– What other organizational variables, such as reward systems or communication systems, affect the performance of this Continuous Quality Improvement process?
– When a Continuous Quality Improvement manager recognizes a problem, what options are available?
– How do we Identify specific Continuous Quality Improvement investment and emerging trends?
ISO 9000 Critical Criteria:
Set goals for ISO 9000 engagements and intervene in ISO 9000 processes and leadership.
– What process management and improvement tools are we using PDSA/PDCA, ISO 9000, Lean, Balanced Scorecard, Six Sigma, something else?
– What are the success criteria that will indicate that Continuous Quality Improvement objectives have been met and the benefits delivered?
– Do the Continuous Quality Improvement decisions we make today help people and the planet tomorrow?
– Do not ISO 9000 and CMM certifications loose their meaning when applied to the software industry?
– How can you measure Continuous Quality Improvement in a systematic way?
Incrementalism Critical Criteria:
Unify Incrementalism projects and oversee Incrementalism management by competencies.
– Are there recognized Continuous Quality Improvement problems?
– How do we maintain Continuous Quality Improvements Integrity?
Institute of Quality Assurance Critical Criteria:
Nurse Institute of Quality Assurance risks and find answers.
– What are the Key enablers to make this Continuous Quality Improvement move?
– What are specific Continuous Quality Improvement Rules to follow?
Kaizen Critical Criteria:
Co-operate on Kaizen planning and devise Kaizen key steps.
– Consider your own Continuous Quality Improvement project. what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
– How do we ensure that implementations of Continuous Quality Improvement products are done in a way that ensures safety?
– Do several people in different organizational units assist with the Continuous Quality Improvement process?
Masaaki Imai Critical Criteria:
Shape Masaaki Imai quality and diversify by understanding risks and leveraging Masaaki Imai.
– What role does communication play in the success or failure of a Continuous Quality Improvement project?
– What potential environmental factors impact the Continuous Quality Improvement effort?
Minimum viable product Critical Criteria:
Read up on Minimum viable product results and change contexts.
– A compounding model resolution with available relevant data can often provide insight towards a solution methodology; which Continuous Quality Improvement models, tools and techniques are necessary?
– Is Continuous Quality Improvement Realistic, or are you setting yourself up for failure?
Perpetual beta Critical Criteria:
Paraphrase Perpetual beta leadership and test out new things.
– How do mission and objectives affect the Continuous Quality Improvement processes of our organization?
Program management Critical Criteria:
Adapt Program management engagements and slay a dragon.
– Just what is a project management office, and how can it help you address the unique project management challenges in your organization?
– Have people who have had contact with the program sought further information or expressed interest in it or its activities?
– Have any other contributing factors emerged from consultations with the target group which were not previously identified?
– What is the likelihood of increasing the programs success by implementing it on either a larger or smaller scale?
– Will the analysis enable an assessment of whether or not the program goals and objectives have been achieved?
– Have any strategies from existing or current programs been identified which could be used in this program?
– Does the recording system have the capacity and flexibility to record unexpected results as they occur?
– Have circumstances changed so there are new opportunities the program can take advantage of?
– What precautions will be undertaken to minimise bias during the collection of data?
– What characteristics define the success of the expected outcomes of this program?
– Is there systematic monitoring and documentation of the management process?
– Is assistance required to further analyse or interpret the findings?
– What are the indicators of success for completion of key tasks?
– Have any changes occurred which could reduce external support?
– What is the framework for the Program Management guidelines?
– How much money is required for the program?
– What resources will the program require?
– Are letters of confirmation being sent?
– Is piloting needed?
Project management Critical Criteria:
Grade Project management strategies and integrate design thinking in Project management innovation.
– Are there implications for the observed success of agile to date that reflects on our larger understanding of organizations and their fundamental nature?
– Which existing processes, tools and templates for executing projects can be applied to the agile project management framework?
– What additional schedule (and cost) would be required if they continued at historical or any other lower burn rates?
– So, if the project no longer needs a detailed master project plan, why does it need a project manager?
– Will the metrics and measurement techniques to determine project success (or failure) need to change?
– What did you accomplish yesterday, what will you do today, and what impediments are getting in your way?
– How difficult is agile project management for outsourced or off-shored projects?
– Justification: what are your research questions and how do you motivate them?
– How is agile project management performed in the context of virtual teams?
– Are the project teams ready to function within agile project management?
– Does implementation of project management require a culture change?
– How do we create a culture that supports project management?
– What is the role of Project Management Body of Knowledge?
– What is Turnkey Operation in Project Management?
– What project management certifications do you hold?
– How familiar are we with Agile project management?
– What is scrum?
Quality management Critical Criteria:
Devise Quality management projects and secure Quality management creativity.
– Is the Continuous Quality Improvement organization completing tasks effectively and efficiently?
– What is the future of Data Quality management?
– Quality management -are clients satisfied?
Training Within Industry Critical Criteria:
Jump start Training Within Industry failures and oversee Training Within Industry management by competencies.
– Is Continuous Quality Improvement dependent on the successful delivery of a current project?
– Have all basic functions of Continuous Quality Improvement been defined?
W. Edwards Deming Critical Criteria:
Powwow over W. Edwards Deming risks and oversee W. Edwards Deming management by competencies.
– What are the disruptive Continuous Quality Improvement technologies that enable our organization to radically change our business processes?
– Does Continuous Quality Improvement analysis isolate the fundamental causes of problems?
– What are our Continuous Quality Improvement Processes?
This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Continuous Quality Improvement Self Assessment:
Author: Gerard Blokdijk
CEO at The Art of Service | http://theartofservice.com
Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.
To address the criteria in this checklist, these selected resources are provided for sources of further research and information:
Continuous Quality Improvement External links:
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Benchmarking External links:
E/M Utilization Benchmarking Tool – E/M Calculator – AAPC
Welcome to B3 Benchmarking
Energy Benchmarking | ddoe
Business process management External links:
What is Business Process Management? – AIIM International
Business Process Management –Capabilities of BPM | Pega
HEFLO BPM | Business Process Management
Eco-Management and Audit Scheme External links:
EMAS certificate (Eco-management and audit scheme)
Environmental management system External links:
[PDF]Environmental Management System (EMS)
[PDF]Environmental Management System Management …
[PDF]ENVIRONMENTAL MANAGEMENT SYSTEM …
ISO/IEC 15504 External links:
http://ISO/IEC 15504 Information technology – Process assessment, also termed Software Process Improvement and Capability Determination (SPICE), is a set of technical standards documents for the computer software development process and related business management functions.
ISO/IEC 15504 – Infogalactic: the planetary knowledge core
ISO 14000 External links:
What is ISO 14000 and 14001? – Definition from WhatIs.com
ISO 14000 Assistance – ISTC
ISO 9000 External links:
Florida ISO 9000 Total Quality Management Consulting
ISO 9000 – What Is ISO 9000? A Standards Series | ASQ
ISO 9000 Series of Quality Standards – 9000 Store
Incrementalism External links:
Incrementalism | political science | Britannica.com
Incrementalism – Ethics Unwrapped – UT Austin
Incrementalism | HuffPost
Kaizen External links:
The Kaizen Way to Wellness | Dr. Tomas Hemgren
Kaizen foam inserts for tool boxes and other cases
Kaizen Institute Consulting Group
Masaaki Imai External links:
Interview with Masaaki Imai
Minimum viable product External links:
Silicon Valley – Minimum Viable Product – HBO
What is a Minimum Viable Product (MVP)? – Definition …
What is a Minimum Viable Product (MVP)? | Agile Alliance
Perpetual beta External links:
Peer Production | the perpetual beta
Dang.io – Perpetual Beta
Program management External links:
GHIN Handicap Program Management
Project management External links:
CCRS | Project Management Institute
Project Management Institute – Official Site
Quality management External links:
abaqis® | Quality Management System
What Is a Quality Management System? | ASQ
Quality Management Training Solutions from BSI
Training Within Industry External links:
Training Within Industry | Manufacturing Extension …
TWI Training Within Industry – training, tools, pocket cards
W. Edwards Deming External links:
Dr. W. Edwards Deming: The Father of the Quality Evolution
The W. Edwards Deming Institute
W. Edwards Deming Quotes – BrainyQuote